Become Leaders

Aim to take outbound call centres that have the potential to improve and assist them to do better, so that they become leaders in the specific fields.

Sales

Outbound call centres are important in generating revenue and it is therefore vital that your call centre staff have the required skill to bring new clients on board and upsell existing clients.

Management Training

A sales manager who understands his team and is able to understand each sales person’s strengths and weaknesses and knows how to get the best out of them, is worth his weight in gold.

Call centre analysis

Since call centre technology includes a wide range of telecommunications hardware and software, our training involves the types of operational systems that should be in place to run an efficient call centre.

About CVT3

CVT3 offers call centre training, with an aim to take outbound call centres that have the potential to improve and assist them to do better, so that they become leaders in the specific fields.

CVT3’s call centre training provides the skills that will improve the confidence of your sales personnel, and in turn, will also help your company to sell faster for quicker revenue by improving your call volume/closing ratio and generate more revenue from existing clients.

Read More About CVT3

CVT3 offers call centre training, with an aim to take outbound call centres that have the potential to improve and assist them to do better, so that they become leaders in the specific fields. CVT3’s call centre training provides the skills that will improve the confidence of your sales personnel, and in turn, will also help your company to sell faster for quicker revenue by improving your call volume/closing ratio and generate more revenue from existing clients.

Christo Botes

CVT3 is lead by Christo Botes, a man with a vast amount of experience in sales. Christo got his start in the industry in 1995 as a half-day sales consultant and worked his way up the ranks to become sales manager in 1997.

In 1998 Christo was awarded Protea Hotels Prokard Sales Manager of the year and in the same year won an international award for top manager in Africa through Hotel Dynamics in Australia. He was soon promoted to Regional Manager and became the company’s youngest National Sales Manager in 2002.

Christo’s directorship was earned in 2004 and having been in the industry for the past 19 years, the results are rich lessons and insights, which one can only acquire through this type of experience.

Christo is still as passionate about the industry as when he started and knows that he will add value to any organisation, by taking them from mediocre to world class. Christo currently consults for HotelStay International, Miwine, MiCricket, Protea Hotels and Velociti.